live chat software by mioot.com

Nowadays Customers are expecting fast responses and quick resolutions. With mioot Live Chat Software , Business owners can answer all customer queries almost immediately, at a lower cost to businesses and NO cost to the customers, no mater from which country they are browsing. The moment customer enter your website, Live chat agents will be alerted with the Geographical information like City, State and country , Search keywords used by the customer to reach your website etc and this will help the Live Support Agent to understand the need of the customer quickly.

Once the agent understand the requirement , Live Chat Agent can Invite the customer for live chat session in Real Time and customers do not need to install any software or Browser plug-in to chat with Agent. After the end of chat session, customer can request for the copy of Chat Transcript for the feature reference. If the issue is not resolved or need a follow up, then agent can escalate the chat transcript as a Ticket for further action and will be tracked till the issue is resolved.

After the end of chat session, customers can rate the live chat experience using inbuilt Customer Survey option and this feature will help the Business manager to evaluate the customer feed back and improve their Help Desk System .

Click here to get a Free Mioot live chat software at No Cost , Chat with our Live Chat agents 24/7 for any clarification about our live chat products.

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