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Introduction
eGain Offers helps businesses engage visitors on the company website and Facebook fan pages with proactive, targeted offers. Using browsing behavior and other attributes, the solution anticipates visitor need and proactively serves a targeted offer. It leapfrogs existing proactive chat “point†solutions by providing coupons, promotions, surveys, personalized content as well as contextual help in the form of FAQ, chatbot, chat, click to call, and cobrowse options. What’s more, all this flexibility comes in a solution that is easy to deploy and optimize. Deployment is as simple as adding a tag to the website code, while A/B testing tools and analytics ensure the best results.
Contact Info
Address:
1252 Borregas Avenue Sunnyvale, CA 94089
Sunnyvale
USA 94089
United States
Sunnyvale
USA 94089
United States
Tel:
408-636-4500
Website:
http://www.egain.com/
Offering
- Chat Chatbots
- virtual agents Click to call Cobrowsing Community
- Chat
- Chatbots virtual agents
- Click to call
- Cobrowsing
- Community forums
- Sales offers
- Web self-service
- Email management
- Knowledge management
- Agent knowledge bases
- Surveys
- Analytics
Hours of operation
| From | To | From | To | From | To | ||
|---|---|---|---|---|---|---|---|
| Monday | Open | ||||||
| Tuesday | Open | ||||||
| Wednesday | Open | ||||||
| Thursday | Open | ||||||
| Friday | Open | ||||||
| Saturday | Open | ||||||
| Sunday | Open | ||||||
