Introduction
YMS Contact Centre was founded in 2012 and our mission is to be South Africa’s leading contact centre solutions provider, not by size, but by value we provide our clients. Our Empowering your Brand ethos places the brands of our clients and the brands of our staff at the heart of our business operations.
YMS Contact Centre is an FSB licensed Financial Services Provider (License no: 47471). Our focus is on the delivery of value based as opposed to volume based services. This is achieved through strict focus on client KPI management, Quality Assurance, and Operational excellence. We have in house departments focused on recruiting, training, coaching, QA, reporting, IT, finance, client relationship management, project management, sales fulfilment, and operations management.
Our diverse staffing talent, in conjunction with industry leading systems, methodologies, and processes enables us to provide top value to our clients. Our track record with our client base is testament to the high levels of service, professionalism and efficiency that we attain in our business and theirs.
YMS Contact Centre is an FSB licensed Financial Services Provider (License no: 47471). Our focus is on the delivery of value based as opposed to volume based services. This is achieved through strict focus on client KPI management, Quality Assurance, and Operational excellence. We have in house departments focused on recruiting, training, coaching, QA, reporting, IT, finance, client relationship management, project management, sales fulfilment, and operations management.
Our diverse staffing talent, in conjunction with industry leading systems, methodologies, and processes enables us to provide top value to our clients. Our track record with our client base is testament to the high levels of service, professionalism and efficiency that we attain in our business and theirs.
Contact Info
Address:
2 Flanders Place, Mount Edgecombe Country Estate 2, Mount Edgecombe
Durban
KwaZulu-Natal 4302
South Africa
Durban
KwaZulu-Natal 4302
South Africa
Tel:
(+27) 31 500 1621
Website:
https://www.ymscc.co.za/
Hours of operation
| From | To | From | To | From | To | ||
|---|---|---|---|---|---|---|---|
| Monday | Open | ||||||
| Tuesday | Open | ||||||
| Wednesday | Open | ||||||
| Thursday | Open | ||||||
| Friday | Open | ||||||
| Saturday | Open | ||||||
| Sunday | Open | ||||||
