TeleDirect

Every business likes to receive phone calls from customers and potential customers inquiring about their products or services. But when the volume of calls reaches the point where it interferes with the daily operations of your business, it’s time to consider partnering with a call center provider.

TeleDirect call centers provide a cost-effective way to engage with customers, increase sales, and grow your business. We enable your staff to focus on what they do best – making your product and/or delivering your service.

Call center services have become a staple in the healthcare, insurance, and financial services industries. However, they are increasingly being called upon to support companies in the retail, media, education, nonprofit, and other industries as well.

Our platform supports businesses all over the United States, and we’re regarded as one of the most reliable, rapid-response business process outsourcing call center providers. Through enterprise-wide improvements and targeted systems, TeleDirect helps businesses of all sizes improve their existing call center services with tools, applications, and expert knowledge.

We offer a variety of call center services to help you manage customer contacts and market your business including:

Reservation services. The best call centers in the U.S. have one thing in common – a practical, easy-to-use reservation services platform. Useful across a variety of industries and business sectors, TeleDirect’s reservation platform offers flexible inbound and outbound functionality.
Lead response management. Most call centers are focused on client response – but what about growing your business? With TeleDirect’s advanced lead response management, opportunities are always right around the next corner – or the next call!
Answering services. Your customers and clients are calling. Are you answering? A functional, reliable answering service is what separates average call centers from the best call centers in the U.S. Try TeleDirect’s answering services – they’re a premium part of our call center platform!
Appointment Setting and schedule management. Are you running your business? Or is your business’s hectic schedule and appointments running you? Never underestimate the convenience and time-saving benefits of well-run appointment setting and schedule management services. With TeleDirect, you get both – and much more!
Product exchanges and support. When TeleDirect’s technology updates, we keep you ahead of the curve – even as we’re planning the next advancements. World-class support and product exchanges are a few reasons why we’re one of the most trusted call centers in the entire county.
Technical support. Thanks to some of the best-trained live agent support in the business, TeleDirect leverages real-time responses to bolster your technical support capabilities. Because if you’re not the expert, the competition will gladly take your place. With our technical support structure, you’ll retain – and grow – your client base.
And more
Our call center prices vary according to the amount and type of services you choose. However, our pricing model is flexible and easy to understand. Our team will help you to choose an option that best fits your needs and always with focus on delivery so that your return on investment will far outweigh the costs.

		From	To	From	To	From	To
Monday	Open	8am	5pm
Tuesday	Open	8am	5pm
Wednesday	Open	8am	5pm
Thursday	Open	8am	5pm
Friday	Open	8am	5pm
Saturday	Open	8am	5pm
Sunday	Open	8am	5pm