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Introduction
HyperQuality is an independent quality assurance firm that delivers ROI through: improved customer contacts which help retain and acquire customers; excellence in customer experience through unbiased monitoring and analysis of customer interactions; and improved employee satisfaction. Founded in 2003 and based in Seattle, WA, the company believes contact center operations can be turned from cost-centers to revenue generators with a three-part process:
Perform sharp analysis on care methods with constant calibration
Provide reliable and valid data for agent improvement
Engage in a frequent and thorough review process
Perform sharp analysis on care methods with constant calibration
Provide reliable and valid data for agent improvement
Engage in a frequent and thorough review process
Contact Info
Address:
One Convention Place, 701 Pike Street, Suit 1560
Seattle
WA 98101
United States
Seattle
WA 98101
United States
Tel:
253-858-5811
Fax:
425-696-0105
Website:
http://www.hyperquality.com/
Hours of operation
| From | To | From | To | From | To | ||
|---|---|---|---|---|---|---|---|
| Monday | Open | ||||||
| Tuesday | Open | ||||||
| Wednesday | Open | ||||||
| Thursday | Open | ||||||
| Friday | Open | ||||||
| Saturday | Open | ||||||
| Sunday | Open | ||||||
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