Archplanest: Interior Design for Home: Interior Designers Delhi -NCR

We engaged M/s Archplanest (represented by Mr. Shekhar S) based out of Noida, for renovation of our flat in Dwarka on 12th Nov 2017. The project was to be completed within 60 days. We paid them Rs.4.5 lakh as advance against the agreed contract value. However, from day one, we noticed complete lack of professionalism. 1.) The workers were quite unskilled and vendors were frequently changed. 2) Some vendors had also complained regarding non-payment of their dues. 3) Shekhar adopted dilly dallying tactics and came up with varying excuses every time we asked them to deploy skilled people and expedite the work. 4) They could finish hardly 15% work as on 25th Jan 18 i.e. 70 days after the flat was handed over to them.
Meanwhile, they tried to extract some more money from us and when they didn’t succeed stopped the work on 25th Jan 18. As such we had to engage another contractor.
In fact, whatever little work was done by M/s Archplanest, had to be done again. The metal structure for POP had to be dismantled as it had many faults. False ceiling wiring of 0.75 mm had to be replaced by 1.5 mm wire. Most of the electrical points had to be relocated. Even the plumbing work had to be redone and the concealed cistern provided by them was found defective.
After engaging the new contractor, we wrote to Mr. Shekhar to refund our money. But our repeated mails evoked no suitable response from him. Thus, we have been cheated of our hard-earned money as also the precious time of 70 days.
We are contemplating legal action against M/s Archplanest and Mr. Shekhar S.